VRT

Capabilities

VRT is primarily a "solutions" business, which has operated successfully since its incorporation in 1987. The solutions delivered span the areas of automatic data collection, automation and supervisory control systems, management information systems, integration with business information systems and all related business processes.

Our major markets include: resources, manufacturing, utilities, transport/logistics and Government. Within these industries, our focus is on the operational levels of our customer's businesses.

Our philosophy is to maximise the use of standard, well supported product sets in our solutions, and to implement minimal customised software elements in the customers preferred standards or framework, with preferences given to Microsoft and Open Source alternatives.

To cover this range of engineering, information and business systems solutions, with minimal technology platform variation and maximum through life supportability, we have entered into a variety of technology and services partnering relationships. Some of these relationships exceed 20 years.

The functional areas in which we have most experience (delivered multiple solutions) include: SCADA/MES/PIMS, Plant to Business Integration. Track and Trace, and Energy Management.

Consulting. We have considerable experience in: Automation and Industrial Information Requirements identification, Solution Design and Systems Architecture, Data Definition, Standards Development, Systems Implementation and Support, Project Management, Change Management and Administration.

Project Management. Solutions delivered by VRT span consulting, engineering and IT disciplines. To assist with the quality and consistency of our solutions, we have developed a unique project management methodology called the Eng-IT Methodology. Read more »

Product Implementation. If you're an existing user of SCADA/MES/PIMS products, VRT is able to provide implementation services for Citect, Matrikon, Rockwell, MacroView or Schneider's ION Enterprise products. VRT also offer XempleX implementation services to assist in building business models.  Whether you need to update a few Citect or Operational Insight screens, or develop a comprehensive business model in XempleX, call us to discuss your requirements.

Software Development. Although we always maximise the use of off-the-shelf products (the "COTS" approach), and we have chosen a variety of products that are highly configurable, there are occasions where some customised development is unavoidable. We have a preference for high level tools, where appropriate. Some specialised applications are catered for by our strategic relationships, e.g. XempleX for techno/economic modelling and Matrikon's Operational Insight for web based dashboards and reporting. Lower level development in one of two preferred environments: (a) Microsoft (VB, .NET, SQLServer, Crystal, IIS, ASP, etc) or (b) Open Source (Linux, Apache, PostgreSQL, PHP, etc) Some lower level interfaces, e.g. real-time, are written in 'C'. Read more »

Training. Training can often mean the success or failure of a project implementation, and once complete it can mean the minimisation of maintenance and system support headaches. In addition to a range of structured MacroView courses, VRT can draw on our training resources to offer tailored project-specific courses for any solutions we deliver. Read more »

Helpdesk Support. VRT has always placed a high emphasis on the ongoing support aspects of a customer relationship. Most of our larger customers have entered into long term Support Agreements with us. Several of these have spanned 15 years, and many require 24x7 coverage. We have an extensive and secure remote support capability enabling our support engineers to connect to a customer's site/system from our Brisbane office or from the home of the duty support engineer. We offer a tailored support arrangement to meet each customer's requirements. Read more »